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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of C R

C R

December 6, 2025

5  out of  5
rating by C R
"I had a great experience with State Farm. Ethel was incredibly helpful, patient, and made the whole process so easy. She took the time to explain everything and truly cared about getting me the best coverage. Thank you, Ethel, for your excellent service"
We responded:
"We love to hear this!! "
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Melissa Rios

December 6, 2025

5  out of  5
rating by Melissa Rios
"I just want to give a huge shout-out to Ethel at Abby Gallegos Mousner – State Farm. Working with her has honestly been such a good experience. She’s very attentive and made sure I understood what I actually needed instead of just throwing a bunch of insurance terms at me. I really appreciated how she checked in on what my priorities were and helped me figure out what made the most sense. It’s clear that she cares about people, not just policies. If you want someone who is supportive, easy to talk to, and genuinely looks out for you, definitely ask for Ethel—she’s amazing!"
We responded:
"What great feedback!! Welcome to the State Farm family! "
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Sito

December 6, 2025

5  out of  5
rating by Sito
"Ethel is great! She provided amazing customer service and made everything easy to understand!"
We responded:
"Thank you!! So happy she was able to make the process smooth for you! "
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Kim Collins

December 5, 2025

5  out of  5
rating by Kim Collins
"Great services and easy to work with. Ethel was very helpful and professional, explained everything in a clear and simple way, and answered all my questions with patience. I truly recommend her."
We responded:
"Thank you Kim!! We appreciate the great feedback! "
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R Hernandez

December 4, 2025

5  out of  5
rating by R Hernandez
"The customer service is exceptional, Jennifer was both knowledgeable and well-spoken. Customer service is one of the main things I look for when shopping around. I need to know that I can get answers/help should I need it. Highly recommend this local office."
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Gladys Gonzalez

December 4, 2025

5  out of  5
rating by Gladys Gonzalez
"I called regarding a quote for my brother. The insurance agent, Jennifer D. was so friendly and knowledgeable. She made my phone call pleasant!! Made it and easy choice. Thank you!"
We responded:
"We appreciate the amazing review! Welcome to the State Farm family!"
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Roxanna A

December 4, 2025

5  out of  5
rating by Roxanna A
"Very good company, have received amazing services through Valentina. She does an efficient job and has outstanding service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are happy to help!"
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Carlos Jimenez

December 3, 2025

5  out of  5
rating by Carlos Jimenez
"Highly recommend them...they take there time and listen to you so they can get you the best policy for your needs and save you money.. Jennifer was awesome I really appreciate her time and dedication to helping me out ...thank you ma'am"
We responded:
"Thank you so much for your kind words and recommendation! We are thrilled to hear that Jennifer took the time to listen and help you find the best policy to meet your needs while saving you money. We truly appreciate your trust and support. If you ever need assistance in the future, please don’t hesitate to reach out!! Welcome to the State Farm family!! "
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Lauren Steinberg

November 24, 2025

5  out of  5
rating by Lauren Steinberg
"Ethel is so helpful and kind!"
We responded:
"Thank you Lauren!! We are so thankful! "
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Rosana Cottone

October 25, 2025

5  out of  5
rating by Rosana Cottone
"Exceptional Service and Genuine Care! I can’t say enough good things about Ethel at State Farm! She’s incredibly knowledgeable, patient, and always goes above and beyond to make sure her clients are fully protected and confident in their coverage. What really stands out is how she treats everyone like family — she truly cares about helping people, not just selling insurance. Whether it’s auto, home, or life insurance, she takes the time to explain everything clearly and find the best options for your needs and budget. I highly recommend her to anyone looking for someone trustworthy, professional, and kind."
We responded:
"Such an AMAZING review!! Thank you!! "
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H N

October 19, 2025

5  out of  5
rating by H N
"Cody was helpful throughout the whole process. Will definitely work with him again come time to renew policy."
We responded:
"Thank you!! "
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Eulalia Jones

October 15, 2025

5  out of  5
rating by Eulalia Jones
"Very good experience working with State Farm agent, Cody Hutchinson. Cody was patient, knowledgeable, and helpful. I truly appreciate the great customer service!!!"
We responded:
"Thank you for the great review!! "
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Nailex Rodríguez

October 14, 2025

5  out of  5
rating by Nailex Rodríguez
"Great attention 😊"
We responded:
"Thank you!! "
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Yuset Gonzalez

October 10, 2025

5  out of  5
rating by Yuset Gonzalez
"Muy atentos y profesionales 👍"
We responded:
"We appreciate the amazing feedback!! "
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Francisco Garcia

October 7, 2025

5  out of  5
rating by Francisco Garcia
"Excelente servicio y asesoría. Muy paciente"
We responded:
"Thank you so much! "
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Theodore Bamford

October 7, 2025

5  out of  5
rating by Theodore Bamford
"I called a few insurance agents in the Jersey Village area and got voicemails… When I called Abby‘s office, they picked up immediately with the friendliest and most inviting tone. Ethel in that office is a big reason why I decided to go with Abby Gallegos, her positive disposition and Hart for helping make sure I got the best coverage possible for the least amount of money sold me instantly!!"
We responded:
"This is the absolute BEST feedback!! We appreciate the amazing kind words! Welcome to the State Farm family! "
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CARMEN LUZ LOHMANN

September 3, 2025

5  out of  5
rating by CARMEN LUZ LOHMANN
"Fast and excellent customer service."
We responded:
"Thank you Carmen!! "
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Adriana Arnold

August 30, 2025

5  out of  5
rating by Adriana Arnold
"Always super friendly over the phone and super helpful with especially what I need every time"
We responded:
"Thank you Adriana!! We appreciate it! "
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Zaida Garza

August 27, 2025

5  out of  5
rating by Zaida Garza
"State Farm has been amazing to work with! My agent is always super helpful and takes the time to explain things in a way that’s easy to understand. Anytime I’ve had questions or needed help, I get quick responses and never feel rushed. They’ve made the whole insurance process so much less stressful, and I really feel like they care about me as a customer. On top of that, the rates are very reasonable for the coverage I get. I honestly couldn’t ask for a better experience—so glad I chose State Farm!"
We responded:
"Thank you so much Zaida! We are so very thankful for you! "
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Dan Ginsburg

August 27, 2025

5  out of  5
rating by Dan Ginsburg
"Awesome service and great to work with!"
We responded:
"Thank you Dan!!"
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Kamilah Green-Hernandez

August 26, 2025

5  out of  5
rating by Kamilah Green-Hernandez
"Great & friendly service!"
We responded:
"Thank you!! We appreciate it! "
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DGG

August 18, 2025

5  out of  5
rating by DGG
"Great attention and patience, saved over current plan"
We responded:
"We appreciate the awesome feedback! Glad we were able to help you out! Welcome to the State Farm family! "
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Mary McIrvin

August 4, 2025

5  out of  5
rating by Mary McIrvin
"Very good experience"
We responded:
"Thank you!! "
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Manuel Garcia

August 4, 2025

5  out of  5
rating by Manuel Garcia
"Great staff and very nice 👍"
We responded:
"Thank you Manuel!! "
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Jacob Desautel

August 2, 2025

5  out of  5
rating by Jacob Desautel
"Thank you Ethel for the amazing service!!"
We responded:
"Thank you Jacob!! "