Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ManifestPro Investments

ManifestPro Investments

December 26, 2024

5  out of  5
rating by ManifestPro Investments
"Perfect customer service 10/10"
We responded:
"Thank you! We love that feedback! We love our customers! "
Profile photo of Jacy Sodek

Jacy Sodek

December 17, 2024

5  out of  5
rating by Jacy Sodek
"Jennifer was very helpful with the whole process and so friendly! Made the whole experience stress free!"
We responded:
"Thank you Jacy! We are super thankful for you! "
Profile photo of S.A. Richardson

S.A. Richardson

December 12, 2024

5  out of  5
rating by S.A. Richardson
"We appreciate the help Cody H gives us with our policies. He is friendly, efficient & gives good advice for the coverage we need."
We responded:
"We appreciate that great feedback! "
Profile photo of Crystal Ozuna

Crystal Ozuna

December 9, 2024

5  out of  5
rating by Crystal Ozuna
"Great customer service from everyone at this office!!! Highly recommend this office"
We responded:
"Thank you Crystal! Thank you for the kind words! "
Profile photo of JESUS Osorio

JESUS Osorio

December 5, 2024

5  out of  5
rating by JESUS Osorio
"I had a great experience and a wonderful time. The customer service from Valentina was really helpful and she’s such a great help definitely coming back!"
We responded:
"Thank you for the amazing feedback! We appreciate you! "
Profile photo of David Gianandrea

David Gianandrea

December 2, 2024

5  out of  5
rating by David Gianandrea
"Great, experience: they are right around the corner and are easy to work with. My Boy Scout leader growing up was a State Farm agent, so I have a good impression of them overall."
We responded:
"Thank you David! We appreciate the amazing feedback! "
Profile photo of David Fleitas

David Fleitas

November 26, 2024

5  out of  5
rating by David Fleitas
"La atención excelente. Muy profesional por parte de Valentina."
We responded:
"Thank you David! "
Profile photo of Karla de la Caridad Rodriguez Napoles

Karla de la Caridad Rodriguez Napoles

November 6, 2024

5  out of  5
rating by Karla de la Caridad Rodriguez Napoles
"Excelente servicio Todos son muy amables"
We responded:
"Thank you! We appreciate the kind words! "
Profile photo of Osvaldo Crespo

Osvaldo Crespo

November 1, 2024

5  out of  5
rating by Osvaldo Crespo
"Excelente atención al cliente muy recomendable"
We responded:
"Thank you!! We appreciate it! "
Profile photo of Hector Reyes

Hector Reyes

October 29, 2024

5  out of  5
rating by Hector Reyes
"It was a great experience! Thanks for the help I really appreciate it"
We responded:
"Thank you Hector! We appreciate you! "
Profile photo of Judy Tran

Judy Tran

October 26, 2024

5  out of  5
rating by Judy Tran
"Abby and her team are always so friendly and helpful! Valentina helped me get the best deal on my auto policy and answered all of my questions. Would highly recommend!!"
We responded:
"Thank you Judy! We appreciate the amazing feedback! "
Profile photo of Nathan Leonard

Nathan Leonard

October 6, 2024

5  out of  5
rating by Nathan Leonard
"They are always responsive and are priced competitively."
We responded:
"Thank you Nathan! We appreciate it! "
Profile photo of Megan Mixon

Megan Mixon

October 3, 2024

5  out of  5
rating by Megan Mixon
"Loved my experience working with Abby to make sure my families needs are covered!"
We responded:
"Thank you Megan! Loved getting to know you and your family! "
Profile photo of Amanda Spacek

Amanda Spacek

October 3, 2024

5  out of  5
rating by Amanda Spacek
"Amazing service at this office! Super thankful for Abby and her team for the customer service that they have provided!"
We responded:
"Thank you Amanda! We appreciate the kind words! "
Profile photo of Viet Tran

Viet Tran

October 3, 2024

1  out of  5
rating by Viet Tran
"Honestly, the phone service my wife received from this office was a lack of character and understanding. We have insurance reps that we deal with daily since we are in the car business and never have we been so disgusted with the lack of professionalism given from the guy that was on the phone from this office. Definitely going to transfer our account to another state farm facility & as well as any referrals we have from now on!"
We responded:
"Good afternoon, we are sorry that you experienced an unfavorable moment. We currently see that you are not a customer of our office. If you would please give our office a call at 281-890-5107 so that we can point you in the right direction to resolving your issue."
Profile photo of Victor Garza

Victor Garza

August 20, 2024

5  out of  5
rating by Victor Garza
"We had the wonderful pleasure of being assisted by Jennifer, she was very poliet and professional, making it a quick and enjoyable process. I am very happy I chose State Farm Insurance!!"
We responded:
"Thank you Victor! We appreciate the amazing feedback! Welcome to the State Farm family! "
Profile photo of Rene Rivera

Rene Rivera

August 3, 2024

5  out of  5
rating by Rene Rivera
"Excellent service"
We responded:
"Thank you so much! "
Profile photo of Kenneth Stockton

Kenneth Stockton

July 29, 2024

5  out of  5
rating by Kenneth Stockton
"State Farm Always Has the Best Customer Service, From Abby Mousner to Jennifer De Los Santos to Devan Lane, a claim specialist, everyone is Professional and Knowledgeable, we have been with State Farm for 39 years."
We responded:
"Thank you so much Kenneth for the amazing feedback! It is much appreciated! We love being your local Agency! "
Profile photo of JoSef Harris

JoSef Harris

June 17, 2024

5  out of  5
rating by JoSef Harris
"We were advised State Farm wasn't extending our automobile insurance coverage due to misinformation received by a third party resource they use. After explaining the serious error to agent Jennifer, she immediately contacted management at the corporate office advocating on our behalf that pending coverage cancellation should be reversed due a miss judgement. Kudos to you Jennifer, for your professionalism and persistent advocating on behalf of us. It's certainly a rarity that an independent agent could influence corporate management to reverse their decision and agree with a customer."
We responded:
"Hi! Thank you so much for the kind words, Jennifer values the relationships we have with our customers each and everyday! We are so happy we are able to continue to have you apart of the State Farm family! "
Profile photo of Francisco Garcia

Francisco Garcia

May 6, 2024

5  out of  5
rating by Francisco Garcia
"Excelente servicio y asesoría. Muy paciente"
We responded:
"Thank you so much! "
Profile photo of Donna Carman

Donna Carman

April 22, 2024

5  out of  5
rating by Donna Carman
"I have been a life long state farm policy holder. My agent of many many years retired so my policys transferred over to Abby Gallegos Mousner. Any time I call the office they are so helpful. I have talked to Emily on several occasions. I feel like I can call her with any question and I always get an answer! Very helpful!"
We responded:
"Thank you Donna! We appreciate the kind words and feedback! "
Profile photo of Eric Rivera

Eric Rivera

April 22, 2024

5  out of  5
rating by Eric Rivera
"Gracias Valintina por tu excelente servicio. Recomendado 100%"
We responded:
"Thank you Eric!! "
Profile photo of Elizabeth Aldana

Elizabeth Aldana

April 12, 2024

5  out of  5
rating by Elizabeth Aldana
"I must say, I had a very good first experience with this agency, in particular with Miss Valentina, she reached out to me within seconds of missing my call. She was a pleasure to work with and did a great job lowering my rates. I would definitely refer her and the office."
We responded:
"Thank you Elizabeth! We are so happy you have enjoyed your experience with our office! Welcome to the State Farm family!! "
Profile photo of Brenda Kruemcke

Brenda Kruemcke

April 4, 2024

5  out of  5
rating by Brenda Kruemcke
"Jennifer was the perfect representative. All of the other insurance companies that called me were very pushy and demanding. Jennifer provided me the information I needed and then followed up. I feel very comfortable switching to State Farm after 50 years with Texas Farm Bureau. That’s due to the kindness of Jennifer."
We responded:
"Thank you for the kind words Brenda! We are so happy to have you apart of the State Farm family! "
Profile photo of Elia Cortez

Elia Cortez

March 29, 2024

5  out of  5
rating by Elia Cortez
"El equipo de la oficina es maravilloso🤗, ,muy serviciales y con una actitud buenisima, te resuelven tus dudas y buscan ayudarte siempre, chicos! Los felicito! Muchas gracias Miss Abby, tiene un equipo muy bueno en la oficina! 🤗🤗"
We responded:
"Thank you Elia! We appreciate such kind words! You are always such a joy to speak with! "